# Active Workflows

Below the standard sidebar items, the **Active Workflows** group is a live list of every workflow that's currently **Published** on the active subsidiary, grouped by entity type. It's a quick way to jump straight into editing a live workflow.

## When you'd use this

* Jumping straight to a published workflow without going through the Workflows page first.
* Confirming what's currently live for a given role.
* Creating a new workflow without leaving the sidebar (the **+** button).

## What you see

Active Workflows expands into four entity-type groups (when there are workflows in them):

| Entity type  | Who it covers                                          |
| ------------ | ------------------------------------------------------ |
| **Employee** | Internal staff — cashiers, sales reps, store managers. |
| **Customer** | External buyers — B2B, B2C, account holders.           |
| **Vendor**   | Suppliers and distributors.                            |
| **Partner**  | Channel partners, resellers, franchisees.              |

Each group expands to show the published workflow names. Click a name to open that workflow in the editor.

## The + button

The **+** button next to the *Active Workflows* heading takes you to the Workflows page with **Create Workflow** ready to open. Same dialog as opening it from the page directly. See [Creating Custom Workflows](/client-admin-guide/workflow-builder-overview/creating-custom-workflows.md).

## Active Workflows vs Workflow Builder

These two views serve different needs:

|                       | Active Workflows (sidebar)        | Workflow Builder (page)                   |
| --------------------- | --------------------------------- | ----------------------------------------- |
| **Shows**             | Published workflows only          | All workflows — Published and Draft       |
| **Purpose**           | Quick navigation                  | Full management                           |
| **Available actions** | Open a workflow, create a new one | Open, copy, publish, set as draft, delete |

Use Active Workflows for day-to-day navigation. Use Workflow Builder when you need the full picture — including drafts, deletes, or status changes.

## Common issues

* **A workflow doesn't appear here** — only Published workflows show. If yours is in Draft, head to Workflow Builder and Publish it.
* **An old workflow still shows** — refresh the page. The list is fetched on load and refreshes when you open the sidebar.
* **The list is empty** — no Published workflows on this subsidiary yet. Publish your first one from the Workflows page.

## Related

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Workflow Builder</strong></td><td>The full Workflows page including drafts.</td><td><a href="/pages/mLgK2JGhOVvPaMyi0m1U">/pages/mLgK2JGhOVvPaMyi0m1U</a></td></tr><tr><td><strong>Publishing Workflows</strong></td><td>How publishing puts a workflow into this list.</td><td><a href="/pages/MyS7tftnSJQmDE5yVln8">/pages/MyS7tftnSJQmDE5yVln8</a></td></tr></tbody></table>


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