# Discount Item

A dropdown that lets the user apply one of a pre-approved list of NetSuite discount items to the current order. The block reads the available rate from the selected item and applies it to the order's discount total — visible immediately in **Summary**.

Unlike a free-form discount entry, Discount Item locks the user to discounts you (the Client Admin) have explicitly allowed — useful for keeping cashiers on policy while still letting them apply approved discounts.

## Available in

* Order Form modules

## When to use

* POS register pages where cashiers can apply manager-approved discounts (e.g. *10% Loyalty*, *Employee Discount*, *Damaged Goods*).
* B2B order pages where reps can apply pre-negotiated promotional discounts from a fixed list.
* Anywhere you want discount application to be controlled — only specific NetSuite discount items can be picked.

For free-form discount headers (any rate, any percentage), use **Discount Header** instead. For percentage promotions tied to product rules, use **Promotions**.

## Settings

The block opens a configuration modal:

| Setting                    | Description                                                                                                                                                                               |
| -------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Title**                  | Label shown above the dropdown. Default: *Discount*.                                                                                                                                      |
| **Allowed Discount Items** | The list of NetSuite discount items the user can select from. Multi-select. Required.                                                                                                     |
| **Is Fee**                 | If on, the selected item is treated as a fee (positive amount) rather than a discount (negative). Useful for surcharge items configured in NetSuite as the same record type as discounts. |

## How it works

1. On mount, the block loads every NetSuite discount item via the Discount Service.
2. Filters to only those in **Allowed Discount Items**.
3. Renders a dropdown showing each allowed item with its label and rate.
4. When the user selects an item, the block reads the item's rate and description from NetSuite (e.g. *-10%*, *-$5*) and pushes both into the order's discount state — the description appears on the discount line in the transaction.
5. **Summary** picks up the change immediately and recalculates the order total.
6. Selecting *None* clears any applied discount.

## Examples

**Manager-approved POS discounts.** Allowed Discount Items: *10% Loyalty*, *Employee Discount*, *Damaged Goods (15% off)*. Cashiers can pick any of these mid-sale; PIN gate the page or pair with **PIN Pad** to require manager approval.

**B2B promotional discounts.** Allowed: *Volume Discount Tier 1*, *Volume Discount Tier 2*, *New Customer Welcome*. Reps apply the right one based on the customer.

## Common issues

* **Dropdown is empty** — no items in *Allowed Discount Items* yet, or none of them exist in NetSuite. Open the configuration modal and pick at least one.
* **Selected discount doesn't appear in Summary** — confirm Summary is also on the page. Discount Item only writes to order state; Summary is what reads it.

## Related

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Discount Header</strong></td><td>Free-form discount header — any rate, no allowlist.</td><td><a href="/pages/KwPchVKzF7YaQmTvHEIT">/pages/KwPchVKzF7YaQmTvHEIT</a></td></tr><tr><td><strong>Promotions</strong></td><td>Auto-apply promotional discounts based on NetSuite promotion rules.</td><td><a href="/pages/CaHqfwajBdHIsEkFP0vz">/pages/CaHqfwajBdHIsEkFP0vz</a></td></tr><tr><td><strong>Summary</strong></td><td>Where the discount appears in the running order total.</td><td><a href="/pages/kclyuiviMjm8L7MhEpoq">/pages/kclyuiviMjm8L7MhEpoq</a></td></tr></tbody></table>


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