# Signature Pad

A canvas where the user can draw a signature with finger, mouse, or stylus — or capture from an external signature device (PIN pad, dedicated signature pad, DeviceBridge). The captured signature uploads automatically as an attachment to the transaction.

![Signature Pad canvas with a drawn signature, a Clear button, and a Save button below](/files/o8NmJfBqfhXKU9LXCtXL)

## Available in

* Order Form modules **only**

## When to use

* Order confirmation flows where the customer signs to acknowledge receipt or terms.
* Delivery acknowledgement screens.
* Service-order workflows that require a signed authorisation.
* Any process that needs proof-of-acceptance.

## Settings

| Setting             | Description                                                                                                                                                                                                                                                     |
| ------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Title**           | Heading text shown above the pad. Default: *Signature*.                                                                                                                                                                                                         |
| **Instruction**     | Helper text shown below the title. Default: *Please sign below*.                                                                                                                                                                                                |
| **Capture Methods** | both (touch + device), touch (canvas only), or device (external pad only). Default: both.                                                                                                                                                                       |
| **Auto Upload**     | Yes — auto-upload on device capture. No — require manual save. Default: Yes.                                                                                                                                                                                    |
| **Show Preview**    | Show a preview of the captured signature. Default: Yes.                                                                                                                                                                                                         |
| **Target Fields**   | One or more transaction fields the captured signature is written to (in addition to attaching as a file). Configure this when a downstream workflow or SuiteScript reads the signature from a specific transaction field rather than from the attachments list. |

## How it works

1. Renders a high-DPI canvas for touch/mouse input.
2. If capture method = device or both, also offers an external-device capture path via PIN pad / external signature pad / DeviceBridge APIs.
3. **Auto Upload** on device capture sends the signature directly without an extra confirm step. Touch capture requires a manual Save click.
4. Saves as a PNG attachment named `{brmOrderId}_signature_{timestamp}.png`.
5. Attaches to the transaction via `setAttachmentsData` so it submits with the order.
6. Clears automatically on `formResetAfterSubmission`.

{% hint style="info" %}
For card-present POS terminals with built-in signature capture, configure Capture Methods = device and Auto Upload = Yes — the cashier doesn't need to touch the screen at all.
{% endhint %}

## Examples

**Customer signature on POS receipt.** Signature Pad with Capture Methods = both, Auto Upload = Yes. Customer signs on the cashier's tablet or the EMV terminal; signature attaches to the order.

**Delivery confirmation.** Signature Pad with Title = *Sign for Delivery*, Capture Methods = touch, Auto Upload = No. Driver hands tablet to recipient who signs and confirms.

**Service authorisation.** Signature Pad on a quote-acceptance flow. Captures customer agreement before submitting the work order.

## Related

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Attachments</strong></td><td>The general-purpose attachment block — Signature Pad uses the same attachment store.</td><td><a href="/pages/cmDBwRLTAhy4sPsvNMwU">/pages/cmDBwRLTAhy4sPsvNMwU</a></td></tr><tr><td><strong>Submit Button</strong></td><td>The block that submits the order with attached signature.</td><td><a href="/pages/PhZ3dkc4a1LxD8vQ0aja">/pages/PhZ3dkc4a1LxD8vQ0aja</a></td></tr></tbody></table>


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