# Glossary A quick reference for terms you might see while using space.vars.productName. Definitions are written in plain language — no technical jargon. *** ### Barcode The pattern of black and white lines on a product's label. When scanned, it identifies the product in the system. ### Cart A temporary holding area for products you want to order. You add items to your cart while browsing, then submit the cart as an order when you're ready. ### Cash Drawer The physical cash register drawer, and also the system's record of cash activity during your shift. You "open" and "close" the drawer in the system to track cash. ### Catalog The full collection of products available for you to browse and order from. Think of it like an online store or a digital product book. ### Category A group of related products. For example, "Office Supplies," "Cleaning Products," or "Electronics." Categories help you find products faster. ### Checkout The final step of a sale or order, where you confirm everything and process payment (for POS) or submit (for orders). ### Credit / Store Credit A balance on a customer's account that can be used toward purchases. It's like having prepaid money with the company. ### Dashboard Your home screen in space.vars.productName. It shows summaries, quick links, and key information about your work. ### Default Address The shipping address that's automatically selected when you create a new order. You can change it for individual orders. ### Discount A reduction in price. Can be a percentage (10% off) or a fixed amount ($5 off). May apply to one item or the whole order. ### Draft An order that has been started and saved but not yet submitted. You can come back and finish it later. ### Filter A way to narrow down a list of products, orders, or other data. For example, filtering orders by "Shipped" status shows only shipped orders. ### Float The starting amount of cash in the drawer at the beginning of a shift. Also called "starting cash." ### Fulfillment The process of preparing and shipping an order — picking items, packing them, and sending them out. ### Gift Card A prepaid card with a stored value that can be used for purchases. ### Invoice A document that shows what was ordered, the quantities, prices, and total amount due. Used for billing purposes. ### Item / Product Something available for sale or order. Each item has a name, price, SKU, and other details. ### Line Item One row in an order or sale, representing a single product and its quantity. An order with 3 different products has 3 line items. ### Location A physical place — like a store, warehouse, or office — where your company operates. Different locations may have different stock levels. ### Module A feature area in space.vars.productName. Examples: POS, Catalog, Orders, Reports, Dashboard. Your sidebar shows the modules available to you. ### Order A request to purchase one or more products. Once submitted, orders go through processing, fulfillment, and delivery. ### Order Form The screen where you create a new order by adding products, selecting a customer, and choosing shipping options. ### Packing Slip A document included with a shipped order that lists the items in the package. Used to verify the shipment contents. ### Payment Method How a customer pays — cash, card, gift card, store credit, etc. ### PIN A Personal Identification Number. Used by managers and authorized employees to approve certain actions (like discounts or voids). ### POS (Point of Sale) The system and process for ringing up in-person sales. The cash register area, digitally. ### Receipt A record of a completed sale, given to the customer. Can be printed on paper or sent by email. ### Refund Money returned to a customer, usually because of a product return. Can go back to the original payment method or as store credit. ### Reorder Placing a new order using the same items from a previous order. A time-saver for repeat purchases. ### Return Bringing a product back after purchase. The return process handles the item and issues a refund or store credit. ### Role Your assigned position in the system (e.g., Cashier, Sales Rep, Manager). Your role determines which features you can access. ### SKU (Stock Keeping Unit) A unique code that identifies a specific product. Like a product's fingerprint — no two products have the same SKU. ### Sort Changing the order of a list. For example, sorting products by price from low to high, or orders by date from newest to oldest. ### Split Payment Paying for one purchase using two or more payment methods (e.g., part cash, part card). ### Stock / Inventory How many units of a product are available. "In stock" means available; "out of stock" means none left. ### Subcategory A smaller group within a category. For example, within "Electronics," subcategories might be "Phones," "Tablets," and "Accessories." ### Subsidiary A division or branch of your company. Some companies have multiple subsidiaries, each with their own products, pricing, or settings. ### Subtotal The total cost of items before tax, shipping, and discounts are applied. ### Suspend (a Sale) Pausing a sale temporarily and saving it so you can come back to it later. Useful when a customer needs to step away. ### Tax The amount added to the sale or order total as required by local tax laws. Calculated automatically by the system. ### Tracking Number A code provided by the shipping carrier (like UPS or FedEx) that lets you follow a package's journey from warehouse to delivery. ### Transaction Any recorded business event — a sale, return, void, payment, etc. ### Unit of Measure How a product is sold — each, case, box, pair, dozen, gallon, etc. The unit of measure affects the price and quantity. ### Variation / Variant A specific version of a product. For example, a t-shirt might come in variations of size (S, M, L) and colour (Red, Blue). ### Void Cancelling a transaction completely, as if it never happened. Different from a return, which handles specific items. ### Widget A small panel on your dashboard that displays a specific piece of information (like today's sales total or a chart). ### Workflow The set of steps and screens configured for your role by your administrator. Your workflow determines what modules and pages you see. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.in8sync.com/end-user-guide/faq/glossary.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.