# B2B Buyer Guide

This guide is for business customers who use the <code class="expression">space.vars.productName</code> portal to browse products, place orders, and manage their account. As a B2B buyer, you are accessing a self-service portal built specifically for your company's account.

## What You Can Do

* Browse your assigned product catalog with your account pricing
* Place orders directly without calling or emailing
* Pay open invoices from previous orders
* View your full order history
* Manage your contact details and delivery addresses

***

## Logging In

Your login credentials are either:

* An **email and password** set up by your account manager, or
* **Single Sign-On (SSO)** through your company's identity system

If this is your first time logging in, see [Logging In](/end-user-guide/welcome/logging-in.md) for first-time setup instructions.

***

## Your Portal at a Glance

| Section           | What It's For                                                     |
| ----------------- | ----------------------------------------------------------------- |
| **Dashboard**     | Your account overview — recent orders, quick links, open invoices |
| **Catalog**       | Browse and search products available to your account              |
| **Place Order**   | Order entry form with your account pricing applied                |
| **Pay Invoice**   | View and pay open invoices on your account                        |
| **Order History** | Full list of past and pending orders                              |
| **Account**       | Your contact details and saved delivery addresses                 |

***

## Browsing the Catalog

Your catalog shows the products your account has access to, at the prices negotiated for your company. If you expect to see a product that is not appearing:

* Check that you are searching by the correct term — try a partial name or item code
* The product may be restricted to a different account tier; contact your account manager

For catalog navigation tips, see [Browsing the Catalog](/end-user-guide/browsing-the-catalog.md).

***

## Placing an Order

1. Go to **Place Order** or browse the **Catalog** and add items from there
2. Your account pricing is applied automatically — you will see your negotiated rates, not standard list prices
3. Select or confirm the delivery address
4. Review the order summary
5. Submit the order

Your order is sent directly to your supplier's system. You will receive a confirmation and can track progress in **Order History**.

For a step-by-step walkthrough, see [Creating Orders](/end-user-guide/browsing-the-catalog/creating-orders.md).

***

## Paying an Invoice

If your account runs on credit terms, you may have open invoices to settle online:

1. Go to **Pay Invoice**
2. Your open invoices are listed with due dates and amounts
3. Select the invoice(s) you want to pay
4. Choose a payment method and complete payment

If an invoice does not appear that you expected to see, contact your account manager — it may be assigned to a different contact on your account.

***

## Viewing Order History

Go to **Order History** to see all orders placed under your account. You can:

* Filter by date range, order status, or order number
* Open any order to see the full line-item detail
* Reorder from a previous order — useful for repeat purchases
* Initiate a return from the order detail view

See [Order History](/end-user-guide/browsing-the-catalog/order-history.md) for filter and search tips.

***

## Managing Your Account

Go to **Account** to update your contact information and manage your saved delivery addresses. Note that some fields — such as your company name or price level — are managed by your account manager and cannot be edited here.

For address management, see [Saved Addresses](/end-user-guide/profile-management/saved-addresses.md).

***

## Getting Help

If you have a question about an order, a product, or your account:

1. Check [Order Troubleshooting](/end-user-guide/browsing-the-catalog/troubleshooting.md) for common issues
2. Contact your account manager directly
3. Use the **Support** section in the portal if available in your workflow

See [Getting Help](/end-user-guide/faq/getting-help.md) for more options.

***

## Related Pages

* [Logging In](/end-user-guide/welcome/logging-in.md)
* [Browsing the Catalog](/end-user-guide/browsing-the-catalog.md)
* [Creating Orders](/end-user-guide/browsing-the-catalog/creating-orders.md)
* [Order History](/end-user-guide/browsing-the-catalog/order-history.md)
* [Returns & Reorders](/end-user-guide/browsing-the-catalog/returns-and-reorders.md)


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