# EOD Reports

**EOD Reports** (End-of-Day Reports) is the module you use at the end of your shift to reconcile your register — comparing the cash and transactions the system expects against what is actually in your drawer. Store Managers can view all registers at once; Cashiers typically see only their own.

> **Note:** EOD Reports is an out-of-the-box module available by default. It provides a fuller picture than simply closing the cash drawer — covering transactions, payment mix, cash in/out, and any variance. If it's not visible in your sidebar, ask your Client Admin to add it to your workflow.

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## Who Uses EOD Reports

| Role              | What They See                                                    |
| ----------------- | ---------------------------------------------------------------- |
| **Cashier**       | Their own register only — total sales, cash balance, variance    |
| **Store Manager** | All registers at once — can compare across locations or stations |

***

## Running Your EOD Report

1. At the end of your shift, go to **EOD Reports** in your sidebar.
2. Confirm the **date** (defaults to today) and your **register/location**.
3. The report loads automatically and shows:

### Report Sections

**Sales Summary**

* Total number of transactions
* Total sales value (gross)
* Discounts applied
* Net sales value
* Returns / refunds processed

**Payment Breakdown**

* Cash received
* Card payments
* Gift card payments
* Store credit applied
* Split payments (counted in each respective method)

**Cash Reconciliation**

* Opening balance (cash counted at start of shift)
* Cash sales during shift
* Cash returns during shift
* Cash-ins (adds to drawer)
* Cash-outs (removals from drawer)
* Expected closing balance
* Actual counted balance *(you enter this)*
* **Variance** — the difference between expected and actual

4. **Count your physical cash drawer** — every bill and coin.
5. Enter the **actual counted amount** in the field provided.
6. The system calculates the variance automatically.
7. If required, add a **note** to explain any variance.
8. Click **Submit** (or **Close Report**) to complete the EOD process.

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## What a Zero Variance Means

If your actual count matches the expected balance exactly, the variance shows **$0.00** — this is the ideal outcome. Small variances of a few cents are common and usually acceptable. Ask your manager what your store's acceptable variance threshold is.

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## Handling a Variance

### Drawer is short (actual < expected)

1. Recount your cash carefully — it is easy to miscount large amounts.
2. Check if any cash-outs were not recorded during the shift.
3. Review the transactions list for any cash sale that may have been processed differently.
4. If the shortage is real, record it honestly and notify your manager.

### Drawer is over (actual > expected)

1. Recount to confirm.
2. Check if any cash-ins were not recorded.
3. A small overage is usually not a concern — record it and move on.

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## Printing the EOD Report

After submitting, you can print the EOD report for your records or to hand to your manager. Look for a **Print Report** button on the results screen.

Some stores require the printed report to be placed in the cash bag with the deposit. Follow your store's standard procedure.

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## Store Manager: Viewing All Registers

As a Store Manager, your EOD Reports view shows all active registers for the date and location you select:

1. Go to **EOD Reports**
2. Select the date and location
3. Each register is listed with its own summary and variance
4. You can click into any register to see the full detail
5. If a Cashier has not yet submitted their EOD, their register will show as **Pending**

Follow up with any Cashiers showing as Pending before closing out for the day.

***

## Related Pages

* [Cash Drawer Management](/end-user-guide/pos-overview/cash-drawer.md)
* [Common Transactions](/end-user-guide/pos-overview/common-transactions.md)
* [Tips & Best Practices](/end-user-guide/pos-overview/tips-and-best-practices.md)
* [Store Manager Guide](/end-user-guide/overview/store-manager-guide.md)


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