# Transfer Orders

A **Transfer Order** moves stock from one location to another within your organisation — for example, from a warehouse to a retail store, or from one branch to another. You create the transfer here, the sending location ships the goods, and the receiving location confirms arrival.

> **Note:** Transfer Orders is a configurable module — it's not part of the default setup and needs to be enabled by your Client Admin. It's typically used by organisations with multiple locations or warehouses. Ask your admin if you're unsure whether it applies to your workflow.

***

## Transfer Order Workflow at a Glance

```
Create Transfer Order → Sending location ships → Receiving location receives → Stock updated at both locations
```

***

## Creating a Transfer Order

1. Go to **Create Transfer Order** in your sidebar.
2. Select the **From Location** — where stock is coming from.
3. Select the **To Location** — where stock is going to.
4. Add the items to transfer:
   * Search by product name or SKU
   * Enter the quantity to transfer
   * The system will show the available stock at the From Location
5. Set an **expected transfer date** if needed.
6. Add any **notes** (optional).
7. Click **Submit**.

The transfer order is created and appears in the **Transfer Orders List** for both locations.

***

## Viewing Transfer Orders

Go to **Transfer Orders List** to see all transfer orders relevant to your location. You can filter by:

* Status
* From/To location
* Date range

Click any transfer order to open the **Transfer Order View**, showing:

| Section        | What You See                                          |
| -------------- | ----------------------------------------------------- |
| **Header**     | Transfer number, from/to locations, date, status      |
| **Line Items** | Items being transferred, quantities sent and received |
| **History**    | Activity timeline                                     |

***

## Transfer Order Statuses

| Status                 | Meaning                                        |
| ---------------------- | ---------------------------------------------- |
| **Pending**            | Created, not yet shipped                       |
| **In Transit**         | Goods have been sent by the sending location   |
| **Partially Received** | Some items confirmed at the receiving location |
| **Fully Received**     | All items confirmed at the receiving location  |
| **Closed**             | Transfer complete                              |

***

## Receiving a Transfer

When stock arrives at your location from a transfer, you process it through **Receiving**. See [Receiving Orders](/end-user-guide/pos-overview/receiving.md) for the step-by-step process.

***

## Tips

* Check the **available quantity** at the sending location before creating the transfer — the system shows this when you add items.
* If you need to transfer stock urgently and the normal process is too slow, contact your manager — some transfers can be processed same-day depending on your setup.
* Transfer orders are different from purchase orders — a transfer moves existing stock between your own locations; a purchase order brings new stock in from an external supplier.

***

## Related Pages

* [Receiving Orders](/end-user-guide/pos-overview/receiving.md)
* [Purchase Orders](/end-user-guide/pos-overview/purchase-orders.md)


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