# Configure a Flow

## What it is

Each flow in an app has its own configuration — a set of options that control what that specific sync does. You access these by clicking the **Configure** button on the flow's row in the app's management view. From there you can adjust the flow's settings, update its field mappings, and set its triggers.

![The app management view showing the flow list with the Configure button on each row](/files/LG1sugGTQDKGriun3DfT)

## When you'd use it

Use this when you need to:

* Adjust a flow-specific option (such as setting a date filter or enabling a particular sync behaviour).
* Add or edit the field mappings for this flow.
* Set up or change when this flow runs.
* Check what a specific flow is configured to do.

## Before you start

* You need integration admin access.
* The app must be installed and its [app-level settings](/idc/idc-core/apps/app-settings.md) (credentials and endpoints) must be configured. Flows won't run successfully until the connection is set up.

## Step by step

### Open the flow

1. Click **Apps** in the left menu.
2. Find the app and click its **gear icon**. The app's management view opens, showing the list of flows.

   ![The app management view showing the flow list with Configure buttons](/files/LG1sugGTQDKGriun3DfT)
3. Find the flow you want to configure and click its **Configure** button. The flow's configuration view opens.

   ![The flow configuration view showing the Settings, Mappings, Conditions, and Triggers sections](/files/3XdzvRIBHB5A51uHmI1y)

### Configure flow options

4. The flow configuration view is organised into up to four sections — **Settings**, **Mappings**, **Conditions**, and **Triggers**. Any section can be hidden on flows where it doesn't apply, so you may not see all four on every flow.

   * **Settings** — per-flow options that control what this sync does. These vary by flow. Common option types:

     * **Checkbox** — toggle a behaviour on or off.
     * **Text field** — type a value to use as a default, override, or filter (for example, a date to limit which records are pulled).
     * **Dropdown** — choose from a preset list of values.

     Make your changes, then click **Save Settings**.
   * **Mappings** — the field mappings that connect external system fields to NetSuite fields. Click **Save Mappings** after making changes. See [Configure Field Mappings](/idc/idc-core/apps/field-mappings.md) for full steps.
   * **Conditions** — filters that control which records this flow processes. When conditions are set, the flow only runs on records that match all the criteria. Click **Save Conditions** after making changes.
   * **Triggers** — when this flow runs (on a schedule, on a NetSuite record event, or on demand). See [Configure Triggers](/idc/idc-core/apps/triggers.md) for full steps.

   ![The Settings section within a flow showing checkboxes, text fields, and dropdowns](/files/tCRYyneAWd4PKI4OZngH)

## What success looks like

* Your settings are saved and the confirmation message appears.
* The next time the flow runs, it uses the updated options. Check [Logs](/idc/idc-core/logs.md) to confirm the run completed as expected.

## Common issues

* **I can't find the flow I'm looking for.** Use the search or scroll through the flow list in the app management view. If a flow you expect isn't listed, the app may not include that flow type — check the app's documentation or contact In8Sync support.
* **I saved a setting but the flow still behaves the same way.** Per-flow settings take effect on the next run. If the flow runs on a schedule, wait for the next scheduled interval. You can also check [Logs](/idc/idc-core/logs.md) to see when the last run occurred.
* **A setting I expected to see isn't there.** Not all flows have the same options — only settings relevant to that specific flow appear. If you're looking for an option that affects the whole integration rather than one flow, check [Configure App Settings](/idc/idc-core/apps/app-settings.md) instead.

## Related

* [Configure App Settings](/idc/idc-core/apps/app-settings.md) — set up credentials and endpoints before configuring individual flows.
* [Configure Field Mappings](/idc/idc-core/apps/field-mappings.md) — detailed guide to adding and editing mappings.
* [Configure Triggers](/idc/idc-core/apps/triggers.md) — detailed guide to schedule and record event triggers.
* [Understanding Flows](/idc/idc-core/apps/understanding-flows.md) — how flows are structured and what each section controls.
* [Logs](/idc/idc-core/logs.md) — confirm that a flow ran with your updated configuration.


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