# Dashboard

## What it is

The IDC dashboard is your central workspace for managing and monitoring your integrations. Every section is accessible from the left-hand menu, which stays visible on every page.

## What each section does

**Dashboard** — Your home screen. Shows today's sync activity, error counts, and the health of every active flow at a glance.

**Marketplace** — Browse and install new integrations. Start here when you want to connect IDC to a new system. → [Apps & Marketplace](/idc/idc-core/apps.md)

**Apps** — Lists every integration you've already installed. Go here to check an app's status, open its settings, duplicate it, or remove it. → [Apps & Marketplace](/idc/idc-core/apps.md)

**Logs** — A full record of every sync attempt — successful and failed. Use this to investigate errors, check whether a specific record was processed, or reprocess failed items. → [Logs](/idc/idc-core/logs.md)

**Inventory** — Shows an inventory variance report comparing stock in NetSuite against your warehouse. Use it to spot mismatches and create adjustments. → [Inventory](/idc/idc-core/inventory.md)

**Settlements** — Displays settlement reports for payment integrations. Use it to match deposits, generate transactions, and track processing status. → [Settlements](/idc/idc-core/settlements.md)

**Licenses** — Shows the license status for each installed app — active, expiring, or expired. If an app stops working unexpectedly, check here first. → [Licenses](/idc/idc-core/licenses.md)

**Settings** — Account-level configuration — access token, email notifications, log retention, and more. → [Settings](/idc/idc-core/settings.md)

**Support** — View and manage your open IDC support cases from within IDC. → [Support](/idc/idc-core/support.md)

![The IDC dashboard home screen showing the left menu and all main sections](/files/O83d3ttSfBIBqcG0dr3d)

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## Reading the Dashboard home screen

### When you'd use it

Check the Dashboard at the start of your day, after a large sync runs, or whenever something feels off. Any team member with IDC access can view it.

### Step by step

1. Open IDC. The Dashboard loads automatically as your home screen. If you've navigated away, click **Dashboard** in the left menu.
2. Read the five summary cards at the top — **Records Synced Today**, **Success Rate**, **Active Errors**, **Last Sync**, and **Connected Apps**. These give you an instant pulse on today's activity.

   ![The five summary cards at the top of the Dashboard — Records Synced Today, Success Rate, Active Errors, Last Sync, and Connected Apps](/files/52cbejJQmS1cPfZli1cD)
3. Check **Sync Activity** to see how many records were processed each day over the last 7 days. A healthy chart shows consistent activity with no sudden drops.
4. Check **Error Trend (Today)** to see if errors are clustering at a specific time of day. A spike at a fixed hour often points to a scheduled task that needs attention.
5. Check **App Health Overview** — a grid showing each app's license status, version, and renewal date. A red dot on a card means the app's license is not active. Click any card to open that app's detail page.
6. Scroll down to **Flow Performance**. This table lists each sync flow with its success rate, today's volume, error count, and the time it last ran. Scan the **Success Rate** column for anything below what you'd expect.

   ![The Flow Performance tab listing each sync flow with success rate, volume, error count, and last run time](/files/4tskzKWoSUMQ4abXT7LD)
7. Review **Recent Errors** at the bottom. These are the latest failures across all your flows. Click through to [Logs](/idc/idc-core/logs.md) for full details.

### What success looks like

* **Success Rate** is close to 100%.
* **Active Errors** shows 0, or a number consistent with your normal baseline.
* **Flow Performance** shows a recent **Last Sync** time for all active flows — nothing stale.
* **Recent Errors** is empty or contains only errors you've already reviewed.

### Common issues

* **Success Rate is low or dropping.** Go to [Logs](/idc/idc-core/logs.md), filter by **Error**, and look at the error messages to find the cause.
* **Last Sync shows yesterday's date or earlier.** Your scheduled sync may not have run. Contact your integration admin to check the sync schedule.
* **Connected Apps shows fewer apps than expected.** Visit [Apps & Marketplace](/idc/idc-core/apps.md) to check whether any are inactive or need reinstalling.
* **The page shows no data at all.** No apps are installed yet. See [Apps & Marketplace](/idc/idc-core/apps.md) to get started.

## Related

* [Logs](/idc/idc-core/logs.md) — investigate errors and check sync history in detail.
* [Apps & Marketplace](/idc/idc-core/apps.md) — view and manage installed integrations.
* [Inventory](/idc/idc-core/inventory.md) — review stock variance.


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