# Settings

## What it is

The Settings page is where integration administrators manage account-level configuration for IDC. This includes the NetSuite access token, email notifications for sync errors, log retention rules, and SFTP file cleanup. App-specific settings (connection credentials, sync schedules, field mappings) are managed separately through the Apps page.

![The Settings page showing the Access Token, Notifications, Logs, SFTP Archived Files, and Developer Mode tabs](/files/s8reb3sSbJZBi8t6yI39)

## When you'd use it

Use this when you need to:

* Set up or rotate the NetSuite access token IDC uses to connect to your account.
* Configure email notifications for sync errors.
* Manage how long IDC keeps log records, or manually clear old logs.
* Configure automatic cleanup of archived SFTP files.

## Before you start

* You need integration admin access to make changes in Settings.

## Step by step

1. Click **Settings** in the left menu. The page opens with a row of tabs across the top.
2. Select the tab for the setting you want to update:

   **Access Token** Enter your NetSuite Token ID and Token Secret to authorize IDC to connect to your NetSuite account. Use **Test** to verify the credentials before saving.

   **Notifications** Toggle **Email Notifications** on to receive a list of sync errors from your installed apps via email. Add one or more addresses (comma-separated) in the **Email Addresses** field.

   **Logs** Enable **Auto Delete Logs** to automatically remove old log records. Set a retention period (in days) for each status type — **Success**, **Error**, and **Ignore**. To immediately clear all logs of a given type, click **Delete All Now** next to it.

   **SFTP Archived Files** Enable **Auto Delete Files** to automatically remove files downloaded from SFTP integrations once they've been placed in an archive folder. Set **Days Before** to control when files are deleted, and enter the folder IDs in **Global Archive Folder IDs**.

   **Developer Mode** Enable **Developer Mode** to show script links throughout the IDC dashboard — useful when troubleshooting script deployments.
3. Make your changes and click **Save Changes** to apply them. Click **Revert Changes** to discard unsaved edits.

### Access app-level settings

4. App-specific settings — such as connection credentials, field mappings, and sync schedules — are not managed from the Settings page. Go to **Apps** in the left menu and click the **gear icon** on the relevant app card.
5. Make your changes in the app settings screen and click **Save**. Changes take effect on the next sync run.

## What success looks like

* The Access Token passes the **Test** check without an error.
* Email notifications are enabled and will alert the right addresses when sync errors occur.
* Log retention is configured, keeping your account tidy without manual cleanup.

## Common issues

* **Settings page shows no options.** Confirm the **In8Sync DirectConnect Role** has been assigned to your NetSuite user record. Contact your NetSuite administrator to check.
* **Changes don't save.** Ensure all required fields are filled in. If saving fails, refresh the page and re-enter your changes.
* **App settings aren't in Settings.** App-specific configuration lives on the individual app card in [Apps & Marketplace](/idc/idc-core/apps.md), not on the Settings page.

## Related

* [Apps & Marketplace](/idc/idc-core/apps.md) — open app-specific settings via the gear icon.
* [Support](/idc/idc-core/support.md) — contact In8Sync if a setting isn't working as expected.


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