# Item Export

## What it does

This flow exports NetSuite items to Lightspeed X-Series as products. When you create a new item in NetSuite, IDC sends it to Lightspeed. When you update the item (name, description, price, etc.), IDC sends those changes too. Two separate flows handle creation and updates automatically.

## Direction

**NetSuite → Lightspeed X-Series**

## When it runs

Configure when this flow runs in [Triggers](/idc/idc-core/apps/triggers.md). Most setups trigger this flow when an item is created or modified in NetSuite. See [Configure a Flow](/idc/idc-core/apps/configure-flow.md) for a step-by-step walkthrough.

## Settings

| Setting                                | What it does                                                                       |
| -------------------------------------- | ---------------------------------------------------------------------------------- |
| SKU Match Field                        | NetSuite item field that contains the SKU sent to Lightspeed as the product code.  |
| Pull Supplier from Item Vendor Sublist | Enable to export the vendor sublist as product suppliers in Lightspeed.            |
| Currency                               | Currency to use when exporting item prices. Leave blank to use NetSuite's default. |
| Price Level                            | Price level to use for exporting item prices.                                      |
| Skip Callback Processing               | Enable to let the processor script handle the callback instead of the main script. |

## Default field mappings

| NetSuite field | Lightspeed field |
| -------------- | ---------------- |
| Item ID        | SKU              |
| Display Name   | Product Name     |

You can add more mappings to include description, price, cost, and other attributes. See [Field Mappings](/idc/idc-core/apps/field-mappings.md).

## Use cases

* **Going live with Lightspeed:** Export your full item catalog from NetSuite to Lightspeed as the initial product upload.
* **Launching a new product:** Create an item in NetSuite, enable the export trigger, and it automatically appears in Lightspeed ready to sell.
* **Updating pricing:** Change an item's price in NetSuite, and the new price syncs to all Lightspeed outlets in the next sync run.

## Common issues

| Symptom                                               | What to try                                                                                                                         |
| ----------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------- |
| Item not appearing in Lightspeed after export         | Check the activity log for validation errors. Common issues: SKU is blank, item is marked inactive, or required fields are missing. |
| Lightspeed rejects the item with "SKU already exists" | The SKU is already in use in Lightspeed. Update or correct the SKU in NetSuite, or set it to map to a different field.              |
| Prices are not syncing                                | Verify the Price Level or Currency setting matches your Lightspeed configuration.                                                   |


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