# Inventory Variance

## What it is

Inventory Variance is a built-in feature that compares stock quantities between NetSuite and Lightspeed X-Series after each sync run. When the quantities don't match, IDC flags the difference so you can investigate and fix it. This helps you catch shrinkage, count errors, or data sync issues before they impact operations.

## How it works

1. Stock export runs and pushes quantities from NetSuite to Lightspeed.
2. IDC reads the quantities back from Lightspeed to confirm the sync.
3. If the quantities don't match after the sync, IDC records the variance (the difference).
4. The variance appears in the Inventory page of the IDC dashboard, grouped by item and location.
5. You review the variances and decide whether to adjust NetSuite inventory, Lightspeed inventory, or investigate further.

## How to configure

Inventory variance is enabled by default for Lightspeed X-Series. If you need to disable it:

1. Open **Lightspeed X-Series** in the IDC dashboard.
2. Click **Settings** (or **Configuration**).
3. Look for "Enable Inventory Variance?" checkbox.
4. Uncheck to disable, or leave checked to keep enabled.
5. Click **Save**.

{% hint style="info" %}
Most setups leave inventory variance enabled so you can catch and correct discrepancies in real time.
{% endhint %}

## Reading the results

After a stock export run, go to the [Inventory page](/idc/idc-core/inventory.md) to view variances:

1. In the IDC dashboard, click **Inventory** in the left menu.
2. Filter by **Lightspeed X-Series** to see only this app's variances.
3. Each row shows an item, location, NetSuite quantity, Lightspeed quantity, and the difference.
4. Click on a row to see more details and choose an action (adjust NetSuite, adjust Lightspeed, or mark as reviewed).

See [Review and Fix Inventory Variances](/idc/idc-core/inventory.md) for full instructions on resolving variances.

## Common issues

| Symptom                                      | What to try                                                                                                                                          |
| -------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| Variance page shows no data                  | Check that inventory variance is enabled in the Lightspeed X-Series settings. Run a stock export and wait a few minutes for results to appear.       |
| Variances appear but quantities are the same | This can happen if the sync is slow or the comparison happens before Lightspeed fully processes the update. Wait a few minutes and refresh the page. |
| High variances on specific items             | Check that those items exist in both NetSuite and Lightspeed with matching SKUs. If SKUs don't match, inventory won't sync correctly.                |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.in8sync.com/idc/lightspeed-x-series/inventory-variance.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.