# Use Cases

## Going live with a new Lightspeed store

**Situation:** You're opening a new retail location and need to stock it with products from your NetSuite inventory and sync sales back to your accounting system.

**What you set up:**

1. Enable and configure the [Item Export](/idc/lightspeed-x-series/flows/item-export.md) flow to send all active products to Lightspeed.
2. Enable and configure the [Sales Import](/idc/lightspeed-x-series/flows/sales-import.md) flow to run every hour, pulling sales from the new outlet into NetSuite.
3. Map the new outlet's location in the [Stock Export](/idc/lightspeed-x-series/stock-export.md) to keep inventory in sync.
4. Test by creating a small sale in Lightspeed and verifying it appears in NetSuite within the next sync cycle.

***

## Keeping inventory accurate across multiple outlets

**Situation:** You have three retail locations, and inventory needs to stay current across all of them. Stock moves between locations, and you need NetSuite to always reflect what's actually in each outlet.

**What you set up:**

1. In [Stock Export](/idc/lightspeed-x-series/stock-export.md), map each NetSuite location to its corresponding Lightspeed outlet.
2. Schedule stock export to run every 2–4 hours (depending on how often inventory changes).
3. Enable [Inventory Variance](/idc/lightspeed-x-series/inventory-variance.md) to catch any discrepancies — if Lightspeed receives a different quantity than what was sent, you'll know immediately.
4. When stock transfers between locations in NetSuite, those changes automatically push to Lightspeed on the next sync.

***

## Managing walk-in and loyalty customers

**Situation:** Your Lightspeed stores serve mostly walk-in customers, but you also have a loyalty program with registered customers. You want sales from both types in NetSuite without duplicate customer records.

**What you set up:**

1. In the [Sales Import](/idc/lightspeed-x-series/flows/sales-import.md) settings, set **Site Walk-in Customer** to a generic "Walk-in" customer ID in NetSuite. All anonymous sales will be assigned to this customer.
2. Configure the **Customer Export** flow so that loyalty members added in NetSuite automatically appear in Lightspeed with their contact information.
3. When a walk-in becomes a loyalty member, create them in NetSuite and they'll sync to Lightspeed for future purchases.

***

## Syncing product updates and pricing

**Situation:** Your NetSuite team manages all product names, descriptions, and pricing. You need those changes reflected in Lightspeed within minutes so your POS and ecommerce site always show current information.

**What you set up:**

1. Enable the [Item Export](/idc/lightspeed-x-series/flows/item-export.md) flow to trigger whenever an item is created or modified in NetSuite.
2. Set **Price Level** in the flow settings to the price level you use for Lightspeed sales.
3. Configure field mappings to include description, cost, and any other attributes Lightspeed tracks.
4. Test by updating an item in NetSuite and verifying the change appears in Lightspeed within 5–10 minutes.


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