# Getting Started

Welcome to the <code class="expression">space.vars.productName</code> NetSuite Admin Guide. This guide is written for the NetSuite Administrator who manages your organization's NetSuite environment through the browser.

## What Is <code class="expression">space.vars.productName</code>?

<code class="expression">space.vars.productName</code> (Business Resource Management) is a SuiteApp for NetSuite that gives your organization customizable portals for employees, customers, vendors, and partners. These portals can include:

* **Point of Sale (POS):** Process in-store sales and returns
* **Product Catalogs:** Browse and order products
* **Order Forms:** Create and manage transactions
* **Dashboards:** View reports and key metrics
* **Self-Service Portals:** Let customers and vendors manage their own accounts

Every portal is built directly on top of your existing NetSuite data, so there's no duplicate data entry or syncing to maintain.

## What Does the NetSuite Admin Do?

As the NetSuite Administrator for <code class="expression">space.vars.productName</code>, your responsibilities include:

* **Installing and updating:** Installing the <code class="expression">space.vars.productName</code> SuiteApp in NetSuite and applying updates when In8Sync releases new versions.
* **Managing user access:** Enabling portal access for employees, customers, and other users, and assigning them the right roles.
* **Setting up integrations:** Connecting third-party services like tax calculation or payment processing.
* **Troubleshooting:** Diagnosing and resolving common issues that users report.

You don't need to write any scripts or work with development tools. Everything in this guide can be done from inside the NetSuite browser interface.

## Guide Sections

This guide is organized into the following sections; most map directly to items you'll see in the left sidebar of the <code class="expression">space.vars.productName</code> NetSuite Admin view:

| Section                  | What It Covers                                                                                                              |
| ------------------------ | --------------------------------------------------------------------------------------------------------------------------- |
| **Getting Started**      | Installation, licensing, and initial setup                                                                                  |
| **General Settings**     | Global and subsidiary-level branding, logo and theme configuration, and enabling or disabling subsidiaries                  |
| **Configurations**       | Per-subsidiary payment setup, branding, default catalog, custom forms, session variables, tax engine, and location settings |
| **Printers & Templates** | Creating and managing receipt, invoice, and label print templates; configuring physical printers per location               |
| **Forms**                | Configuring default NetSuite custom forms for each transaction type and entity type per subsidiary                          |
| **Users**                | Enabling portal access and assigning BRM roles                                                                              |
| **Catalog Restrictions** | Global item filters controlling which NetSuite items are available to Client Admins when building catalogs                  |
| **Catalogs**             | Creating and managing product catalogs, including building, refreshing, and assigning catalogs to subsidiaries              |
| **Categories**           | Defining and managing category trees per subsidiary for organising items within a catalog                                   |
| **Settings**             | License activation and status, account details, and billing and subscription management                                     |
| **Theme Builder**        | Creating and managing visual themes (colours, typography, light/dark mode) assignable to subsidiaries, locations, or roles  |
| **Troubleshooting**      | Common issues and solutions, installation and access problems, and how to contact support                                   |

## Before You Begin

To follow this guide, you'll need:

* A NetSuite account with the **Administrator** role or equivalent full-access role
* Access to the NetSuite browser interface

{% hint style="info" %}
If you're setting up <code class="expression">space.vars.productName</code> for the first time, start with the [Installation Checklist](/netsuite-admin-guide/overview/installation-checklist.md) and work through the Getting Started section in order.
{% endhint %}

## Related Pages

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Installation Checklist</strong></td><td>Pre-flight requirements before installing the SuiteApp.</td><td><a href="/pages/9IO51GR4AIoQipOh6E2U">/pages/9IO51GR4AIoQipOh6E2U</a></td></tr><tr><td><strong>Installing</strong> <code class="expression">space.vars.productName</code></td><td>Step-by-step install instructions.</td><td><a href="/pages/JzracaIZaHPpMgvOi0YD">/pages/JzracaIZaHPpMgvOi0YD</a></td></tr><tr><td><strong>The NetSuite Admin Dashboard</strong></td><td>Your starting screen and how to switch between Admin views.</td><td><a href="/pages/7cCm8cWWqKzBgT5Ar3HS">/pages/7cCm8cWWqKzBgT5Ar3HS</a></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.