# Users

This section covers everything you need to know about giving people access to the <code class="expression">space.vars.productName</code> portals. Whether you're setting up employees for a POS system, customers for a self-service portal, or vendors for a partner portal, the process follows the same pattern.

## How user access works

For someone to log in to a <code class="expression">space.vars.productName</code> portal, two things must be true on their NetSuite record:

1. **Portal Access is enabled:** the **Portal Access** checkbox (`custentity_brm_access`) is checked.
2. **A BRM role is assigned:** at least one BRM role is selected on the same record.

Without both of these, the user can't log in or sees an empty portal with no pages.

## Supported user types

<code class="expression">space.vars.productName</code> supports portal access for the following NetSuite record types:

| User type     | NetSuite record                   | Typical portal use                                         |
| ------------- | --------------------------------- | ---------------------------------------------------------- |
| **Employees** | Lists > Employees > Employees     | POS, internal ordering, dashboards, reports                |
| **Customers** | Lists > Relationships > Customers | Self-service ordering, order history, account management   |
| **Vendors**   | Lists > Relationships > Vendors   | Vendor portal, purchase order management                   |
| **Partners**  | Lists > Relationships > Partners  | Partner portal, shared catalogs                            |
| **Contacts**  | Lists > Relationships > Contacts  | Individual contacts linked to customer or vendor companies |

Each of these record types has the same BRM custom fields for enabling access and assigning roles.

## Quick setup summary

To give a user access:

{% stepper %}
{% step %}

### Open their record in NetSuite

Find the employee, customer, vendor, partner, or contact record.
{% endstep %}

{% step %}

### Check Portal Access

Tick the **Portal Access** checkbox (`custentity_brm_access`).
{% endstep %}

{% step %}

### Assign a BRM Role

Select one or more **BRM Roles** in the role field (`custentity_brm_roles`).
{% endstep %}

{% step %}

### Save

Save the record. The user can now log in using their NetSuite credentials or SSO if you've configured it.
{% endstep %}
{% endstepper %}

## In this section

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Manage Users</strong></td><td>The Users page: view, filter, and manage existing portal users.</td><td><a href="/pages/Ne0wIBo3eeULn1aVoOBS">/pages/Ne0wIBo3eeULn1aVoOBS</a></td></tr><tr><td><strong>Give User Access</strong></td><td>Grant a NetSuite entity access to the portal.</td><td><a href="/pages/kj0wIYbCw5oo477q39gd">/pages/kj0wIYbCw5oo477q39gd</a></td></tr><tr><td><strong>Modify Role</strong></td><td>Change the role assigned to an existing user.</td><td><a href="/pages/g1LwmYH3nQ0GkutLr4cZ">/pages/g1LwmYH3nQ0GkutLr4cZ</a></td></tr><tr><td><strong>Managing PIN Codes</strong></td><td>Set up PINs for manager overrides and authorisation.</td><td><a href="/pages/XxScZOrnHkAvvRYFkoN0">/pages/XxScZOrnHkAvvRYFkoN0</a></td></tr><tr><td><strong>SSO Setup</strong></td><td>Single sign-on for a streamlined login experience.</td><td><a href="/pages/4HYFjCsncL5C3Sqevet1">/pages/4HYFjCsncL5C3Sqevet1</a></td></tr></tbody></table>


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