space.vars.productName NetSuite Admin Guide. This guide is written for the NetSuite Administrator who manages your organization's NetSuite environment through the browser.
## What Is space.vars.productName?
space.vars.productName (Business Resource Management) is a SuiteApp for NetSuite that gives your organization customizable portals for employees, customers, vendors, and partners. These portals can include:
* **Point of Sale (POS):** Process in-store sales and returns
* **Product Catalogs:** Browse and order products
* **Order Forms:** Create and manage transactions
* **Dashboards:** View reports and key metrics
* **Self-Service Portals:** Let customers and vendors manage their own accounts
Every portal is built directly on top of your existing NetSuite data, so there's no duplicate data entry or syncing to maintain.
## What Does the NetSuite Admin Do?
As the NetSuite Administrator for space.vars.productName, your responsibilities include:
* **Installing and updating:** Installing the space.vars.productName SuiteApp in NetSuite and applying updates when In8Sync releases new versions.
* **Managing user access:** Enabling portal access for employees, customers, and other users, and assigning them the right roles.
* **Setting up integrations:** Connecting third-party services like tax calculation or payment processing.
* **Troubleshooting:** Diagnosing and resolving common issues that users report.
You don't need to write any scripts or work with development tools. Everything in this guide can be done from inside the NetSuite browser interface.
## Guide Sections
This guide is organized into the following sections; most map directly to items you'll see in the left sidebar of the space.vars.productName NetSuite Admin view:
| Section | What It Covers |
| ------------------------ | --------------------------------------------------------------------------------------------------------------------------- |
| **Getting Started** | Installation, licensing, and initial setup |
| **General Settings** | Global and subsidiary-level branding, logo and theme configuration, and enabling or disabling subsidiaries |
| **Configurations** | Per-subsidiary payment setup, branding, default catalog, custom forms, session variables, tax engine, and location settings |
| **Printers & Templates** | Creating and managing receipt, invoice, and label print templates; configuring physical printers per location |
| **Forms** | Configuring default NetSuite custom forms for each transaction type and entity type per subsidiary |
| **Users** | Enabling portal access and assigning BRM roles |
| **Catalog Restrictions** | Global item filters controlling which NetSuite items are available to Client Admins when building catalogs |
| **Catalogs** | Creating and managing product catalogs, including building, refreshing, and assigning catalogs to subsidiaries |
| **Categories** | Defining and managing category trees per subsidiary for organising items within a catalog |
| **Settings** | License activation and status, account details, and billing and subscription management |
| **Theme Builder** | Creating and managing visual themes (colours, typography, light/dark mode) assignable to subsidiaries, locations, or roles |
| **Troubleshooting** | Common issues and solutions, installation and access problems, and how to contact support |
## Before You Begin
To follow this guide, you'll need:
* A NetSuite account with the **Administrator** role or equivalent full-access role
* Access to the NetSuite browser interface
{% hint style="info" %}
If you're setting up space.vars.productName for the first time, start with the [Installation Checklist](/netsuite-admin-guide/overview/installation-checklist.md) and work through the Getting Started section in order.
{% endhint %}
## Common setup scenarios
Three scenarios cover most first deployments. Each one starts with you, then hands off to a Client Admin.
### Setting up a new register
* Activate your licence — see [Licensing & Activation](/netsuite-admin-guide/overview/licensing.md).
* Connect a payment processor and enable the payment methods you accept — see [Payment Settings](/netsuite-admin-guide/overview-1/payment-settings.md).
* Confirm at least one location exists. Payment credentials and hardware pairing are set per location.
* On the subsidiary setup, configure **POS Assignment**: which locations and registers each employee can use, and how they sign in.
A Client Admin then builds the register page and publishes the cashier workflow.
### Selling to B2B customers
* Create or confirm the customer's NetSuite record, including entity type and the price level they should use.
* Optionally set up **customer hold rules** to put certain orders into approval automatically, based on credit limit, order type, or payment method.
A Client Admin then configures the B2B workflow and provisions the buyer's login. If you enabled hold rules, they'll also build the approval step.
### Setting up a vendor or partner portal
* Confirm the vendor or partner has a NetSuite record, and that there are purchase orders for them to see.
* Confirm their contact has NetSuite login credentials.
{% hint style="info" %}
Returns have no NetSuite Admin stage. That flow starts with a Client Admin choosing which return pattern to build.
{% endhint %}
### When it goes wrong
* **Payment button does nothing at checkout** — no payment method is enabled, or none is mapped to a NetSuite tender.
* **Customer pricing looks wrong** — the customer's price level doesn't match what the workflow expects.
* **Vendor or partner sees no records** — their record isn't linked correctly, or the records don't exist yet.
* **An employee can't sign in to a register** — check POS Assignment on the subsidiary setup: the register's location must be in their allowed locations, and the login behaviour must be set.
## Related Pages
| Installation Checklist | Pre-flight requirements before installing the SuiteApp. | Installation Checklist |
Installing space.vars.productName | Step-by-step install instructions. | Installing SphericalBRM + POS |
| The NetSuite Admin Dashboard | Your starting screen and how to switch between Admin views. | Overview & Dashboard |